Services

RangeLab LLC is a specialized provider of advanced chemical and mass spectrometric analysis, supporting all phases of drug development and analytical confirmation. We serve a diverse client base, including toxicology laboratories, pharmaceutical and biotechnology companies, academic institutions, Contract Development and Manufacturing Organizations (CDMOs), Contract Manufacturing Organizations (CMOs), and Clinical Research Organizations (CROs).

Instrument Service & Repair Highlights

Installation and Training

  • Equipment shipment checked for completeness and shipping integrity
  • Equipment professionally installed by a certified field engineer
  • Setup of default instrument parameters
  • Instrument startup and functional tests
  • Best-in-class, certified field service technicians perform instrument installation and validation.

Preventative Maintenance

Routine maintenance is the key to ensuring the equipment in your lab continues to operate efficiently and helps avoid problems before they start. Our streamlined process ensures preventative maintenance is scheduled, parts are promptly ordered when needed, and your equipment continues to operate nearly seamlessly. Our preventative instrument maintenance will allow you to efficiently serve your clients and enhance your company’s reputation in the industry.

Each Preventative maintenance visit includes:

  • Instrument-specific preventative maintenance checklist
  • Replacement of common wear and tear parts
  • Use of factory OEM and compatible parts
  • Thorough specifications testing
  • Extensive cleaning

Lab Technical Support Services

Our field service team members average more than 15 years of industry experience, providing a wealth of expertise to nurture and support your labs. With backgrounds spanning from pharmaceutical and biotech laboratories to Contract Research Organizations (CROs), clinical toxicology labs, and more, our highly skilled service engineers are uniquely equipped to address your lab instrument servicing and employee training needs, including:

  • Step-by-step equipment operation training
  • Day-to-day equipment maintenance
  • Sample preparation
  • Method execution

Instrument Refurbishment & Repair

Our certified and refurbished instruments are evaluated and rebuilt at the component level by certified technicians, exceeding traditional refurbishment standards. Our experience supporting hundreds of laboratories enables us to benchmark vendor quotes against industry standards and assist in negotiating potentially more advantageous pricing on equipment parts, reagents, and consumable supplies.

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